For a wide range of home accessories, gifts, lighting, and select smaller furniture items. To ensure an optimal experience for our customers, we exclusively utilize our in-house delivery team or thoroughly trusted partners, with tracking available at every stage of the process. Typically, deliveries occur within 24 hours from the time your items reach our warehouse.

All items purchased that are in stock will be sent out via DPD Next-Day Delivery.

Small Parcel: £5.99

Medium Parcel: £14.99

Large Parcel: £19.99

Smaller pieces such as side tables, occasional chairs, stools, and lighting are typically delivered by our in-house team or one of our trusted delivery partners, depending on your location and the size of the item. Where possible, our team will personally deliver your item to ensure it arrives safely and in perfect condition. For local deliveries, this may include placement in the room of your choice.

In-stock items are usually sent within one to three working days, while made-to-order pieces follow the lead time noted on the product page. If you have any specific access requirements or delivery instructions, please let us know. We’re happy to accommodate wherever possible.

Please note that a signature will be required upon delivery as proof of receipt. This ensures that your items have been safely handed over and allows us to provide the highest standard of service.

Larger furniture pieces such as sofas, dining tables, wardrobes, and storage units are delivered by our experienced two-person delivery team or one of our trusted logistics partners, depending on your location and the nature of the item.

Once your order is ready, we will contact you directly to schedule a convenient delivery date and time. We kindly ask that you inform us in advance of any access restrictions or special requirements so we can plan accordingly and deliver as smoothly as possible.

Please note that a signature will be required upon delivery as proof of receipt. This ensures that your items have been safely handed over and allows us to provide the highest standard of service.

At present, we do not offer direct worldwide delivery. However, we are happy to ship your order to the courier of your choice, so you can arrange international shipping independently. Before dispatch, we will provide detailed images of your goods to assist with any claims.

Please note that any damage or loss caused during transit by your chosen courier will be your responsibility, and Glassdomain cannot be held liable for such issues. If you need assistance with packaging or preparing your items for collection, please contact our team — we’re here to help ensure your order is ready for a smooth handover to your courier.

Enjoy the convenience of shopping online with the option to collect your order directly from our showroom. Simply place your order through our website and select Click & Collect at checkout.

Once your items are ready, we will notify you so you can arrange a convenient time to pick them up. This service offers a quick and flexible way to receive your purchase while enjoying a personal visit to explore our curated collections.

If you have any questions about Click & Collect, please feel free to contact our team — we’re here to assist you every step of the way.

Click & Collect: Free 

To ensure a smooth and successful delivery, we kindly ask that you inform us in advance of any access restrictions or special instructions at your property. This includes details such as:

• Narrow hallways, staircases, or doorways
• Restricted parking or loading zones Gated entry systems or concierge requirements
• Upper-floor deliveries without lift access
• Any time-specific delivery restrictions (e.g. building regulations or quiet hours)

Providing this information at the time of purchase allows our delivery team to plan accordingly and bring the necessary personnel or equipment. For properties with limited access or complex installations, additional charges may apply.

We’ll always confirm these with you beforehand. If you're unsure whether access may be an issue, please don’t hesitate to contact our team we're here to help.

Most of our furniture and lighting pieces are made to order, with an average lead time of 8–10 weeks, depending on the brand and specifications. Each product listing clearly displays the estimated lead time, but if you're unsure or working to a specific deadline, we always recommend contacting our showroom directly for confirmation. For smaller in-stock items, we offer next-day dispatch where possible. If you're purchasing ex-display furniture, a member of our team will be in touch to arrange and schedule delivery at a convenient time.

Each made-to-order item is crafted specifically for you often by hand using premium materials and traditional Italian techniques. The additional time ensures the highest standards of quality, detail, and finish. This is part of what makes each piece unique and long-lasting.